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Welcome to Hyphen

Congratulations! You have just joined our elite network of experts and consultants and can look forward to tackling some of the world's biggest business challenges.

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Using this handbook

We have put this book together to help you understand our processes and ensure you get the most out of the resources we have for our professional partners. We will continue to develop this handbook over time as we expand our range of products and services to make all phases of your project easier.

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We’re here to help you

Our dedicated team is also on hand to help you with any issues, big or small, so that you can have the most enjoyable engagement experience possible – just contact us with any questions you have that are not addressed here.

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One more thing...

You can always trust us to find your perfect project – so please keep us informed of your availability and we will look for the right opportunity for you.

Chronos setup

Chronos is our in-house timesheet, invoice and expenses platform and was built by our team to simplify your key monthly admin tasks. All professional partners must use this tool while on engagements with us so we strongly recommend that you set up your Chronos account at your earliest convenience to ensure that we can process your payments as swiftly as possible.

Setting up your account is easy and takes just a few minutes but our helpful team is on hand should you encounter any difficulties.

Here is a step-by-step guide on how to set up your Chronos account:

  1. We will send an email to your private email account inviting you to log into the system. This email will direct you to the Chronos website.
  2. Once you click on the 'Get started' link in the email, a new tab or window will open in your web browser. Please enter your personal email address and your temporary password to access the platform itself.
  3. You will then be asked to create a new password. Please create a unique password and do not use the one that you use for your personal and/or Hyphen email accounts.
  4. Once you have chosen your new password, setup is complete and you will see the Chronos landing page. Congratulations, you are finished!

You do not have to do anything else in Chronos until you start work on your engagement. To learn how to operate Chronos, please read the guides for filing timesheets, invoices and expenses that can be found elsewhere in this handbook.

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